What people are learning.

Awaab’s Law: preparing for phase 2

NHF’s event listing introduces Phase 1 lessons and Phase 2 preparation. The webinar recording is available to members.

Listed chair and speakers: Nick Budlender; Lucy Hancock; Adrian Cheetham; Kerry MacHale

Awaab’s law is not working, say social housing tenants stuck in mouldy homes

Resident complaints, enforcement concerns and Clarion’s response feature.

Original author: Jessica Murray

Annual Complaints Review 2025-26

The Housing Ombudsman reviews complaint outcomes, repair failures and changes in how its findings should be compared.

Awaab's Law: guidance for landlords in Scotland

Scottish Government guidance explains the separate investigation and repair requirements for landlords in Scotland.

Helen Trouten Torres - Blog - Tenants Together (Scotland) Scottish Housing Regulator Liaison Group - 18 August 2026

A liaison-group blog covers tenant participation, landlord governance, safety information and housing affordability.

Original author: Helen Trouten Torres

ReCAP: Putting culture, accountability and participation on the menu at the 'repairs café'

Douglas Bounds reports how residents and housing teams discussed communication, scrutiny and accountability at a ReCAP workshop.

Original author: Douglas Bounds

Awaab’s Law Phase 2: What’s next for Social Housing Landlords

Elmhurst focuses on the competence, specialist input and documented decisions needed when investigating a wider range of hazards.

Quoted contributor: Simon Flint

Awaab's Law Phase 2: What's Changing from November 2026

South East Consortium examines how landlords and contractors can recognise hazards and avoid delays between teams.

Tackling damp and mould: Professional practice, cultural change and regulation in social housing

A joint CIH/CIOB publication brings technical diagnosis, resident engagement and organisational culture together.

Contributors quoted in the launch announcement: Eve Blezard; David Barnes

Awaab’s Law Phase 2: What Social Housing Landlords Need to Do Before November 2026

Bevan Brittan considers triage, household circumstances and coordination between housing, repairs, surveying and legal teams.

Listed legal contacts: Matt Chapman; Louis Dowd

Second phase of Awaab's Law laid before Parliament

CIH responds to the laying of Phase 2 regulations and describes additions to the government’s implementation guidance.

Quoted contributor: Gavin Smart

Awaab’s Law: Test and Learn research report executive summary (accessible version)

Verian’s qualitative study reports uneven implementation, the importance of communication and practical pressures on landlords.

Research organisation: Verian

Early lessons from Awaab’s Law cases central to ending disruption caused by roof leaks

The Housing Ombudsman uses roof-leak cases to discuss unresolved risks, repeated delays and effective follow-through.

Awaab's Law and Retrofit

A Community Housing Cymru session listing about managing damp and mould risks through retrofit projects.

Will environmental sensors help social housing landlords keep up with their obligations?

Birketts considers both the potential value of environmental monitoring and the responsibilities created by collecting the data.

Original authors: Robyn Barstow; Zach Plunkett

Awaab’s Law Phase 2: What landlords and their contractors must do before 30 November 2026

Axis CLC discusses shared responsibilities, contractor capacity and the handovers that can delay a hazard response.

Housing Rights’ evidence submission to the Northern Ireland Assembly Public Accounts Committee Inquiry into Homelessness in Northern Ireland

Housing Rights proposes a stronger homelessness-prevention framework, with safer and more affordable rented homes among its priorities.

Publishing organisation: Housing Rights

Warmer Homes London: IoT Sensor Project

LOTI describes a shared monitoring project intended to measure retrofit outcomes and inform housing decisions.