Summary of the article
MSB’s article works through the updated government guidance on written findings. It discusses the circumstances in which a summary is required, exceptions where the relevant action has already been completed, and cases where investigation finds no qualifying hazard.
It describes the need to explain findings, further action and intended timing, together with a way for the resident to contact the landlord. Accessibility, authorised representatives and keeping a record of what was sent are also covered.
The article links to the government’s suggested template. A useful template should not be confused with a compulsory layout, and a target date in a communication does not replace an applicable legal deadline.
Source: MSB Social Housing and Regeneration — Awaab’s Law Written Summaries – Updated Guidance