Summary of the article
The authors explain the introduction of fixed response requirements, the planned phases and the relationship with landlords’ existing duties. They also discuss communication, temporary accommodation and the possibility of tenants pursuing remedies.
Published in August 2025, the article describes the guidance and policy position before Phase 1 commenced. It is useful historical legal commentary, but readers should not assume every statement reflects the later final guidance.
One scope point needs particular care: the article’s blanket exclusion of temporary and supported accommodation is not a safe description of the official position. The type of tenancy or licence, not simply the accommodation’s label, matters; the qualification below explains this.
Source: RICS — Awaab's law guidance outlines compliance requirements